Frequently Asked Questions
Everything you need to know about ToolifyUltra.
General
What is ToolifyUltra?
ToolifyUltra is a free online file conversion platform that lets you convert documents, images, audio, and video files between different formats without any software installation.
Is ToolifyUltra free to use?
Yes! Core conversion tools are completely free. We offer premium plans for users who need higher file size limits and faster processing.
Do I need to create an account?
No account is required for basic conversions. Creating a free account gives you conversion history, larger file limits, and the ability to save favorite tools.
What devices and browsers are supported?
ToolifyUltra works on any modern browser including Chrome, Firefox, Safari, and Edge. It works on desktop, tablet, and mobile devices.
Privacy & Security
Are my files secure?
Yes. All file transfers use TLS encryption. Files are stored temporarily on secure servers and automatically deleted after 24 hours. We never access your file contents.
Do you share my files with third parties?
Never. Your files are only used to perform the conversion you requested and are never shared, sold, or used for any other purpose.
How long are files stored?
Files are automatically deleted from our servers within 24 hours of upload. Download links expire after this period.
File Conversion
What is the maximum file size?
Free users can upload files up to 100MB for most tools. Video files support up to 2GB. Premium users get higher limits.
How long does conversion take?
Most conversions complete within 30 seconds. Large video files may take a few minutes. You'll see real-time progress during processing.
What formats are supported?
We support 50+ formats including PDF, DOCX, DOC, TXT, PPT, XLS, EPUB, JPG, PNG, WebP, SVG, HEIC, MP4, AVI, MOV, MKV, MP3, WAV, FLAC, AAC, and many more.
Can I convert multiple files at once?
Yes! Many tools support batch conversion. Image converters and PDF mergers support multiple files simultaneously.
Technical
What technology powers the conversions?
We use industry-standard open-source tools: LibreOffice for documents, FFmpeg for audio/video, ImageMagick for images, Ghostscript for PDFs, and Tesseract for OCR.
Why did my conversion fail?
Common reasons include file corruption, unsupported features, or exceeding size limits. Try a different file or contact support if the issue persists.
Is there an API available?
Yes! We offer a REST API for developers. Visit our API documentation page for details on authentication and usage.
Still have questions?
Our support team is here to help. Usually responds within 24 hours.
Contact Support